Bozeman Health Engages Kyruus to Support its Digital Transformation and Integrate Patient Access System-wide October 15, 2019

Health system provider search and scheduling solution provider Kyruus announced that Bozeman Health, a health system serving Southwest Montana, has chosen the Kyruus ProviderMatch platform to form the foundation of its system-wide digital transformation initiative. Bozeman Health will use the platform to enhance and integrate the patient access experience across key points of access.

Since its start as a single hospital more than 100 years ago, Bozeman Health has expanded to serve patients throughout Southwest Montana with two hospitals, provider offices, urgent care clinics, and other care sites. This expansion, coupled with the region’s substantial population growth, led the health system to look for technology to help it meet rising demand for access to health care services in both traditional and digital form.

Because of Bozeman Health’s massive expansion, the organization knew it would need to aggregate provider data in a centralized, consistent, and scalable way. Thus, the health system will first transition its provider directory to the KyruusOne platform. Later, it will launch Kyruus ProviderMatch for Consumers on its website. Once that has been implemented, the Bozeman Health team plans to expand online scheduling options.

In addition to patient-facing solutions, Bozeman Health also plans to implement Kyruus ProviderMatch for Access Centers, a solution that helps call center agents and others who field inbound calls match patients effectively. The solution shares the same underlying data as Kyruus’ consumer-facing solution. This allows consumers to get consistent information whether they search online, call in, or engage with multiple access points.

“Bozeman Health provides essential access for an expansive and growing region,” said Kyruus CEO Graham Gardner. “As patient and provider populations grow in tandem, particularly across such large areas, it becomes especially important for health systems to ensure they have a long-term solution in place for understanding their networks and helping patients navigate within them. We’re glad to be supporting Bozeman Health’s work to make access more streamlined, seamless, and scalable.”

Read the full press release here.

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