New Survey Reveals Patients Have Been Overwhelmingly Satisfied with Virtual Care During the COVID-19 Pandemic and Want Greater Access to it in the Future
Kyruus recently surveyed 1,000 patients about their virtual care experiences during the COVID-19 pandemic. The findings reveal that nearly three-quarters of the respondents engaged in their first telemedicine experience ever during the initial surge of COVID-19 cases in the U.S., and more than 75 percent were very or completely satisfied with their virtual care experience. The survey examined patients’ experiences accessing virtual care, their sentiment around the visits themselves, and their demand for virtual care in the future Not only did most participants say they had...