UNC Health Scales Medication Access By Over 45% Without Adding Headcount Using Latent Health’s Pharmacy Intelligence Platform

by | Jul 13, 2026 | Media Coverage

Southern-based academic health care system UNC Health recently shared that it was able to grow medication access for its patients by more than 45% in one year using Latent Health’s AI-powered pharmacy intelligence platform. This was accomplished without proportionate increases to UNC’s headcount, made possible with Latent’s ability to identify gaps in UNC’s workflow, inconsistent tracking of patient data, variable turnaround times, and more. Latent’s platform provides UNC Health with a means of visualizing these areas for improvement in its practices, and quickly identify ways to improve upon them – reducing administrative burden, improving patient care, and much more.

UNC Health’s System Vice President, Pharmacy Business Operations Dr. Robert Granko explained the process that UNC took to integrate Latent into its operations in a recent article from Becker’s Hospital Review, stating “We didn’t deploy AI into existing processes unchanged. We first and have continually asked…what should this work look like if the goal is timely, reliable patient access? Our data didn’t just highlight a capacity issue. It’s helping us align leaders around a shared responsibility to patient access and re-imagine new possibilities. Efficiency gains only matter if patients and our providers feel them.”

Founded in 2022 by Sriram Somasundaram and Rishabh Jain, Latent Health has quickly made a name for itself with its groundbreaking AI platform built to accelerate and simplify access for patients to life-saving medications and therapies. UNC Health is a not-for-profit medical system founded in 1998 that serves over 1.6 million unique patients in its network across North Carolina and Virginia. For more information about this story, read the full article from Becker’s Hospital Review below.

See related materials: