Health system scheduling solution and provider search platform developer Kyruus recently announced that New Jersey-based Atlantic Health System has increased its use of the Kyruus ProviderMatch® platform. Within the first five months of the system going live Atlantic Health has seen thousands of appointments booked online, proving an incredible adoption rate from both new and existing patients.
Kyruus’ work with Atlantic Health System first began in 2017, when they built a new provider directory with system-wide capabilities. The team expanded this work in 2021 when they made it possible for people to book visits through ProviderMatch DirectBook, simplifying the process for consumers to find the right care for them.
In May, Atlantic Health System expanded digital access to nearly 300 primary care providers as it pushed the first phase of its online scheduling program. New and existing patients adopt the systems equally, with more than 40 percent of online appointments belonging to newcomers. Atlantic Health has also activated online scheduling for screening mammograms.
Atlantic Health System Director of Marketing Mary Capella shared the company’s intentions during the project and expansion, explaining that the health system’s goal was “to make it as easy as possible for people seeking care with us online to both view available appointments, and book the best one for them then and there. With our Kyruus expansion, we’re excited to be helping people now find and schedule the right care within one streamlined digital interaction.”
Kyruus General Manager, Health Systems Scott Andrews expressed a similar sentiment, noting that “like so many other health systems that take the important step of offering their communities convenient online scheduling, Atlantic Health System has seen consumers embrace the option. We look forward to continuing to support the organization’s work to expand on this early success in the year ahead.”
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