Virtual healthcare technology has become the standard for healthcare because it enables better and more effective care. The most notable benefit of virtual care to patients is its convenience; rather than having to travel to and from a hospital or clinic to get or give care, patients can talk with their doctors or other providers from their homes.
As healthcare has moved out of the inpatient setting to ambulatory care as much as possible, virtual care technology helps to achieve that objective.
With that in mind, Constellation Research evaluated more than 20 virtual health care solutions and came up with a short list of eight that matched the company’s criteria. This list was determined by a number of factors, including partner conversations, customer references, market share, and internal research. On that short list was American Well.
The factors Constellation Research used in determining the virtual care platforms that made their short list included integration with electronic medical records systems; clinical documentation; insurance verification (if applicable); ability to operate in geographical areas with low bandwidth; revenue cycle functionalities; e-prescribing; API capabilities; security that meets healthcare industry requirements; specialty telehealth solution capabilities; a patient portal; and a mobile app available on Android or iOS.
In addition to American Well, the companies with virtual care platforms that made Constellation Research’s short list are Epic, GlobalMed, InTouch Health, MDLIVE, Polycom, Vsee, and Zipnosis.
Read the full story and download Constellation Research’s report here.