Geisinger Health Plan has expanded its partnership with HealthSparq, a healthcare guidance and transparency technology company serving health plans, and its parent company, Kyruus. GHP is the first health plan to use HealthSparq’s new Path to Care solution to power its provider directory with richer, more accurate data that helps members better navigate their healthcare choices.
Path to Care enables health plans to leverage enriched provider data from participating health systems on the Kyruus platform to enhance their online provider search experiences.
According to the Centers for Medicare and Medicaid Services, half of the information in health plan provider directories in inaccurate. However, through HealthSparq’s integration with Kyruus, GHP’s provider data is not only more accurate but also includes information not typically made available to members, such as professional statements and languages spoken. Nearly 80 percent of eligible providers in GHP’s directory (i.e., those within the Kyruus network) have new or corrected data.
“By improving the accuracy of this information and adding other important details like photos, philosophies of care, and languages spoken, it makes it easier for our members and patients to find care that meets their needs,” said Kurt Wrobel, GHP president and executive vice president of insurance operations for Geisinger.
“The impact GHP has achieved underscores the importance of bridging payer-provider access channels and the next fronter it represents in helping people navigate to the right care,” said Kyruus CEO Graham Gardner, MD. “We are excited to both build on our work with the Geisinger teams and bring this connectivity to additional innovative health systems and plans in the coming months.”
“Provider data has long been challenging for health plans to manage, and the new connection between Kyruus’ data platform and HealthSparq’s directories will help create a less fragmented and more trustworthy experience for people,” said Mark Menton, general manager at HealthSparq.
Read the full press release here.