Providence Uses Remote Patient Monitoring For 700+ COVID-19 Patients

Health system Providence is now remotely monitoring COVID-19 patients using the Xealth digital platform to deliver Twistle’s care automation and remote patient monitoring platform.

Providence is using a solution from Twistle to reach out automatically to at-risk patients through text messages, phone calls, or smartphone apps. Using this technology, the health system can gather up-to-date information about a patient’s symptoms and send alerts to their care team if their symptoms need attention. Xealth is providing the underlying platform for automation and integration into providers’ electronic medical record workflows. The Xealth-Twistle solution was deployed from zero to production in four days.

The Washington-based health system is currently treating hundreds of patients who have been diagnosed with or are at risk of contracting COVID-19. “In the current environment, we have a large population of patients who are concerned and experiencing symptoms that may or may not be indicative of COVID-19,” said Providence Chief Medical Technology Officer Dr. Todd Czartoski. “Incorporating Xealth and Twistle into our clinical operations extends the reach of our front-line caregivers—enabling us to give them leverage to monitor patients effectively and efficiently—while keeping patients safely at home.”

This initiative is part of Providence’s digital strategy to help address the crisis. Other parts include a self-assessment tool called Grace and virtual visits through Express Care Virtual. Patients who are having symptoms but are well enough to stay at home are given a thermometer and a pulse oximeter and are  monitored from home by Providence’s RPM team using the Xealth-Twistle solution.

“We will not flatten the curve until we give patients solutions to receive care no matter where they are,” said Xealth Co-founder and CEO Mike McSherry. “Xealth’s core value is that we can help health systems rapidly onboard new digital tools and new use cases as well as extend care teams’ ability to monitor and treat patients within current EMR workflows, regardless of the location of the patient. Providence is an innovator, especially during these unconventional times, and we are proud to be abler to quickly assist our partner health systems.”

See the original press release here.

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