According to a recent survey conducted by SERMO, an overwhelming majority of medical practitioners believe that patient trust in healthcare professionals is declining.
To be exact, 87 percent of U.S. physicians and 78 percent of foreign physicians said that patients trust their doctors less than they did 10 years ago. These findings are based off a global poll of more than 2,000 physicians.
The results of this survey are similar to those drawn from other studies. A recent report from Kyruus, for example, found that patients are also wary of online physician reviews. In a survey of 1,000 patients, only 16 percent said that they trust online reviews of providers written by other patients. The largest percentage of respondents, 49 percent, said that they somewhat trust these reviews.
But there is a generational difference in the way that older and younger patients view the online review system. Millennials proved to be far more trusting than their baby boomer counterparts. In this survey, 28 percent of millennials said that they completely trust online reviews, compared to only 7 percent of baby boomers.
To learn more, read the full article on Becker’s Hospital Review here.