Partners HealthCare has expanded its use of the Kyruus ProviderMatch™ suite of patient access solutions.
Kyruus, a McKesson Ventures portfolio company, is a leading provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access.
Partners is implementing ProviderMatch for Access Centers to enable a consistent patient experience across entry points. Over the coming months, the health system will deploy the enterprise patient access initiative. It will enable the Kyruus access center solution in many of its call centers, facilitating access to more than 8,000 providers across Partners and its entities, including Massachusetts General Hospital, Brigham Health, North Shore Medical Center, and Newton-Wellesley Hospital.
“[This is] a step to help our patients have better access to our world-class providers is making detailed information about their expertise, availability, and locations more easily accessible,” said Gregg Meyer, MD, Chief Clinical Officer at Partners HealthCare. “This partnership can improve access to that care and enhance the overall patient experience.”
“One of the biggest challenges for large health systems is operating a truly integrated organization,” said Kyruus CEO Graham Gardner. “Since the access experience sets the tone for the broader patient experience, it’s a natural place to start in establishing and reinforcing systemness.”
Read the full announcement here.