CoxHealth Taps Kyruus to Optimize Patient-Provider Matching to Improve Patient Experience
Springfield, Missouri-based health system CoxHealth has chosen Kyruus’s ProviderMatch for Access Centers and ProviderMatch for Consumers software to optimize patient-provider matching and improve patients’ overall experience when accessing care at the system. CoxHealth was looking for software to enhance patients’ experience from their first contact, whether that was through the system’s website or its call center. CoxHealth chose Kyruus because it will help Cox’s six hospitals and more than 80 clinics to further centralize and scale its contact center by providing an accurate and robust provider...